Safety at BIGSOUND
IF YOU SEE SOMETHING, SAY SOMETHING
SAFE
WELCOME
TOGETHER
Music plays a part in bringing about real behavioural change within our community, and as we celebrate the future of music at BIGSOUND, we are committed to ensuring everyone feels safe and welcome.
Safety at BIGSOUND is underpinned by QMusic’s Concert Care initiative, developed in consultation with the QMusic Safety & Diversity Advisory Group.
Through Concert Care, we believe it’s possible to set the ground rules of acceptable behaviour, empower others to be proactive, showcase best practice, and collaborate and partner with industry to drive real positive change.
At BIGSOUND, Concert Care means safer spaces, support services, better systems, and increased awareness and education.
Events like BIGSOUND couldn’t happen without the artists, industry, audiences, partners, contractors, staff, and vollies that make it happen – and we recognise we all share a Collective Responsibility to make sure everybody is safe and welcome at the music industry event of the year!
Explore Concert Care
SEE IT
REPORT IT
During BIGSOUND, our Event Control Centre works with our Event Management Team, Concert Care team, Security, and Medics to ensure effective safety and emergency response.
PARTY
SAFE
Everyone should feel safe at BIGSOUND right? “Party Safe” is our #1 house rule, and anyone involved in harmful behaviour will face serious consequences.
Read More
OUR COLLECTIVE
RESPONSIBILITY
Everyone should feel safe at BIGSOUND right? “Party Safe” is our #1 house rule, and anyone involved in harmful behaviour will face serious consequences.
WHERE TO GO
FOR HELP
During BIGSOUND, the Concert Care team is there to support you. For more information on other helplines and resources, visit the QMusic website. In an emergency, call 000.
PROMOTING AWARENESS
& EDUCATION
An accessible approach to changing problematic societal behaviours and attitudes with messages and ways to seek support clearly displayed throughout all BIGSOUND venues, setting the minimum standards we expect to see.
HELP US, HELP YOU -
PROVIDING FEEDBACK
Tell us what you think - the good or the bad - so we can improve the service and support we provide. Feedback, complaints and compliments can be submitted via the QMusic Feedback Form, phone or email.
